Bubble Tots - FAQs and Customer Support
What is the Bubble Tots Easy Zip Thermal Swimsuit?
The Bubble Tots Easy Zip Thermal Swimsuit is thoughtfully crafted swimwear designed specifically for infants and toddlers. This specialised swimsuit is created to keep your little ones warm while they enjoy the water. Featuring a convenient front zip, it ensures easy dressing, and its thermal materials are designed to provide extended warmth.
What is the Bubble Tots Go Anywhere Swim Nappy?
Introducing the Bubble Tots Go Anywhere Swim Nappy – the ultimate choice for worry-free water adventures with your little one! Designed with your baby's comfort and protection in mind, this swim nappy features an adjustable waistband, ensuring a snug fit for improved leak protection and maximum comfort.
Available in a range of bright and vibrant colours and designs, the Bubble Tots Go Anywhere Swim Nappy adds a splash of fun to every poolside occasion.
For added peace of mind during swim lessons, pair the Bubble Tots Go Anywhere Swim Nappy with either a reusable or disposable swim nappy for dual-layer protection. Stay tuned for the upcoming release of Bubble Tots' own reusable swim nappy, specially designed to complement the Bubble Tots Go Anywhere Swim Nappy for enhanced protection in the water.
Can my baby wear just the Bubble Tots Go Anywhere Swim Nappy?
For swim lessons all swim schools and instructors will insist on a dual layer swim nappy meaning the Bubble Tots Go Anywhere Swim Nappy will need to be paired with either a re-usable or disposable nappy. Bubble Tots will be releasing our own re-usable swim nappy to provide dual layer protection.
How does the thermal material work?
The thermal material integrated into Bubble Tots swimwear is engineered to retain your baby's body heat, ensuring their comfort during aquatic adventures. It acts as an insulator, maintaining an ideal temperature for your child while they swim.
What sizes are available for Bubble Tots swimwear?
Bubble Tots Easy Zip Thermal Swimsuit is currently offered in three sizes: 0-3 months (small), 3-6 months (medium), and 6-12 months (large). For more detailed information on sizing, please refer to our dedicated size guide page.
Is there a water temperature that is too warm for the Bubble Tots Easy Zip Thermal Swimsuit?
It largely depends on the baby and how susceptible they are to the cold. STA (Swim Teachers Association) water temperature guidance - “Water Temperatures should be at least 30°C (or 32°C for babies 3 months or younger)” Pool temperatures above this tend to be suitable for just swim nappies such as the Bubble Tots Go Anywhere Swim Nappy. For temperatures under 30°C we would always recommend a thermal layer. If you notice the baby is cold when swimming take them out of the pool and get them dry.
Are the front zips on Bubble Tots swimwear safe for babies?
Absolutely, safety is our priority. The front zippers on Bubble Tots swimwear are equipped with high-quality YKK zippers designed with your child's safety in mind. They feature protective covers both in front of and behind the zipper to prevent any accidental scratching or irritation.
Can I use Bubble Tots swimwear in all types of water?
Bubble Tots swimwear is versatile and suitable for various water environments, including swimming pools, beaches, and even cooler water temperatures. It effectively preserves your baby's body heat regardless of where they swim.
How do I care for Bubble Tots swimwear?
To extend the lifespan of your Bubble Tots swimwear, we recommend rinsing it with fresh water after each use and allowing it to air dry. Please avoid using detergents or fabric softeners, as they may harm the thermal material.
Are Bubble Tots swimwear products tested for safety and quality?
Absolutely, Bubble Tots swimwear undergoes rigorous testing to meet stringent safety and quality standards. We design our products with your baby's well-being as our top priority.
Can I return or exchange Bubble Tots swimwear if it doesn't fit or has issues?
Yes, we offer a straightforward return and exchange policy. If you encounter any fit or quality issues with your Bubble Tots swimwear, please don't hesitate to contact our customer support team at info@bubbletots.co.uk. Items should be in their original, unused condition, with the original tags attached and in the original packaging.
Is Bubble Tots swimwear easy to put on and take off?
Certainly! The front zip design of Bubble Tots swimwear simplifies the process of dressing and undressing your baby. Say goodbye to the struggles associated with traditional swimwear. In fact, our testing shows that Bubble Tots outperforms other leading brands in terms of dressing and undressing time, ensuring less stress and more time in the water!
Can Bubble Tots swimwear be used for swimming lessons?
Yes, Bubble Tots swimwear is ideal for swimming lessons. Its thermal properties ensure your baby's comfort during extended water activities. While a swimming nappy is still required, stay tuned for our upcoming product launches by registering for our product alerts.
For more information, feel free to contact our customer support team or browse our website for the latest updates and news about Bubble Tots. Enjoy a delightful swimming experience with Bubble Tots Easy-Zip thermal baby swimwear!
How do I choose the right size for my baby?
Selecting the correct size is easy. Please consult our size chart, measure your baby's height and weight, and choose the size that corresponds to their measurements for the perfect fit.
When will bigger sizes be made available?
We're expanding our size range soon. Register for our product alerts and send us a message indicating your size and design preferences to stay updated.
How do I sign up for the mailing list?
Joining our mailing list is a breeze. Simply enter your email address in the 'Join Our Newsletter' box at the bottom of any page on our website.
Where can I find news and information about Bubble Tots?
Stay informed and inspired by following us on Facebook, Instagram, X (formerly Twitter) and LinkedIn. We regularly share news, product information, and exciting sales on these platforms.
Do I need an account to place an order?
No account? No worries! At Bubble Tots, we've streamlined the process for you. Simply proceed to checkout and select 'Continue as Guest' to place your order seamlessly.
Where is my order?
To track your order, please refer to the tracking information associated with your purchase. If you encounter any issues or haven't received your order, don't hesitate to contact us via email at info@bubbletots.co.uk or through our social media channels.
Can I cancel my order?
Regrettably, once your order is placed, we are unable to cancel or modify it. If your order is no longer needed, please follow the instructions on our Returns page to initiate a return.
What is your returns policy?
For comprehensive details on our Returns Policy, please visit the dedicated page on our website.
Can I exchange my order for another size?
Certainly! We offer hassle-free exchanges. You can find detailed instructions on our Returns Policy page.
What should I do if I receive a faulty product?
If you receive a faulty product, we're here to assist you. Please reach out to our Customer Service team via email at info@bubbletots.co.uk or through our social media channels. Don't forget to include an image when contacting us.
Where do I enter my discount code?
Applying your discount code is simple:
- Add your desired items to your basket.
- Click on "My Bag" in the top right corner.
- Select "View Bag."
- Enter your discount code and click "Apply discount code."
If you require additional assistance or have further questions, please do not hesitate to contact our customer support team. We are committed to ensuring you and your baby have a delightful swimming experience with Bubble Tots Easy-Zip thermal baby swimwear!